Managed IT Services

Managed IT Services

Our Approach

SMS’s Managed IT services can help design customized Infrastructure management for the clients based on SMS’s ITIM Methodology. Our Services Lifecycle model categorizes the steps you need to take in order to successfully deploy and operate advanced technologies

we’ll be with you at every stage in the process to help you navigate the obstacles to success.



Every successful project begins with an examination of critical needs and objectives. We understand the importance of meeting with you to fully understand your situation and will conduct a detailed evaluation of your business and technology needs before beginning any project.

Design Architecture

Once your needs have been determined, we can help design unique solutions to help meet your objectives. For example, SMS’s Applications Solutions Group can create customized solutions and our service professionals can tailor solutions for role-enabled communications, vertical industry solutions, unified communications, and mobility.


Armed with the key information about your business and technology needs, we will carefully develop a project management Strategy to identify and mitigate risk. Key plan components include a detailed schedule, test plan, budget, and project acceptance criteria.


When you are ready, we can help you. Our certified network engineers help you design an end-to-end voice and data networking infrastructure solution that is secure, scalable and reliable, and meets your quality of service objectives.


Network downtime costs large U.S. companies hundreds of millions of dollars a year. With SMS’s Managed Services, you can maximize network availability, performance and security through 24×7 monitoring, support, and various levels of management. Our Maintenance services minimize your time to repair with experienced technical resources. Our Network Security Solutions guard your network from external and internal security attacks and help sustain your business during outages


Advanced technologies such as Hadoop, Big data, Openstack, wireless networking, and Unified Communications can result in increased productivity. Implementing these new technologies can require special design and security considerations that require expert assistance. SMS’s experienced professionals use proven methodologies to perform accurate and timely eployments.