Server Monitoring Services
Notify when your server is down and follow your instructions. We have a 15min. Response time
Weekly reports and Stats
2 Hour Response Time Guarantee for Support Tickets
We will start responding to your tickets within 30 min.
We do not limit the amount of work we do for you, and we do not have any additional fees!
Backend Server Software Support and Upgrades
System Security Management
We have a list of security software we install and support. If you have any special security requirements, please contact us.
Initial Server Setup
If you have a new server, we’ll setup and configure the server completely from scratch to get the server ready for your use!
System updates, debugging errors, patching bugs, system compatibility checks.
Server Backup Restoration
If your server requires a restore, we’ll restore all of your backups returning your server back to normal.
Disaster Recovery & Hack Recovery
If your server is crashed or hacked, we will determine the cause and rebuild your system from backups.
If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server.
3rd Party Software Installation
Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules, etc…